Support Services
We are committed to provide comprehensive Partner and Client support 24 hours a day, 7 days a week, 365 days a year. Helix Support offers flexible, easy-to-use help desk services.
Our Technical Support Group is dedicated to provide licensed clients with timely and effective on and off site support in India and the United States. We offers various support packages to provide the level of support you need.
Any Helix client may notify our Support of an incident via the phone numbers listed below or via email. However, the incident always has to be submitted via Helix Support website, support.helixcontent.com as well. All support requests are handed though this ticketing tool.
During local business hours 10 AM - 6 PM:
- Please call your nearest Helix Office, see at Contact us
- or send an email to: support@helixcontent.com










